Hello everyone,
It seems that the long awaited Winter is upon us. With the recent weather changes and poor driving conditions we have had an overwhelming amount of calls regarding what to do if you are stranded. Below is a brief guide to the Ford Roadside Assistance Program that is included with your purchased vehicle. Please take a second to review the information and if you have any questions feel free to contact us at www.adamsonford.com.
Under this program, Ford will cover:
- Towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles
- Flat tire change (vehicle must have usable spare)
- Fuel delivery (limited to two occurances in a 12-month period up to 2 gal. gas, 5 gal. diesel)
- Jump starts
- Lock-out assistance (replacement key cost is customer responsibility)
- Winching (vehicle must be within 100 feet of a paved or county-maintained road)
The Roadside Assistance Program is separate from the New Vehicle Limited Warranty. It begins at the warranty start date and lasts for five years or 60,000 miles (whichever occurs first). If you need towing beyond the five years or 60,000 miles (whichever occurs first) period, Ford can arrange roadside assistance and charge your credit card unless the problem is covered by another Ford warranty. Ford will pay the tow charge under the other warranty.
For emergency roadside assistance, call 1-800-241-3673, 24 hours a day, 365 days a year.
